Our Story
At this point, you've probably received piles of mail and endless phone calls about Medicare. You are probably wondering, what makes us different? Well, we are a family owned and operated Insurance Broker. Our number one goal is to make sure every client feels like they are part of our family. We answer all of your questions, make sure every concern is taken care of, and find a plan that meets your individual needs.
After years of working for different brokerages, one element always rang true: push the client and sell them the plan that makes the most money. In these agencies, clients were just customers to sell a product to and forget about once they were sold. As Cecil worked at these brokerages, he found that he couldn't stand that. He wanted to do what was best for his clients, as he would a member of his own family. He reached out to a few family members who shared his ideals and Truly Care Group was born.
Our goal here is simple: educate, support, and empower our clients to make the right decision for their individual needs. At Truly Care Group, you are not and will never be "just a number". We are here to support you all the way from first understanding Medicare, to getting set up for a plan, and to reviewing your plan each year. We consider you part of our family and will be here for you, your family, and your friends year round.
We look forward to being your life preserver as you set sail on your Medicare journey!
Meet The Team
What sets us apart?
OUR WORRIES ARE ONLY ABOUT DOING WHAT IS BEST FOR YOU
Unlike many brokerages, commission is not what guides our decision. We ensure that the plan is what fits you best, not what gives us the most money.​ All of our clients are treated like family, and we give the same level of recommendation we'd give our own family members. We make sure that all of your doctors and prescriptions are covered and present you options that work best for YOU.
WE MAKE SURE ALL YOUR QUESTIONS ARE ANSWERED
We never want to make you feel rushed. When speaking to one of our advisors, you can rest easy knowing we will take all the steps to guide you through this incredibly difficult and confusing process. We are with you every step of the way, from getting signed up for your Medicare card to making sure your application has processed. Got a lot of questions? Don't worry, we are patient and happy to help! We know how overwhelming this can be. Our job is to make sure you know exactly the plan you will be getting and that all of your doctors and prescriptions will be covered.
WE ARE YOUR MEDICARE ADVISORS FOR LIFE
Unlike many brokerages, we are here to service your plan long after you fill out the application. We are here year after year to make sure the plan you chose is still the perfect fit. Research shows that the majority of people will continue with the same plan year after year because reviewing can be so confusing, we are here to simplify that. We will make sure your plan is still the right fit for you as your life changes. At Truly Care Group, we are your lifetime advisors and are always just a phone call or email away if you have any questions. If your doctors or prescriptions change, give us a call and we can reevaluate yearly. We are here for you every step of the way.